Originally Posted by MoreRATTLEthanRegal
I have a 2011 Buick Regal Turbo that I regret purchasing because of frequent rattles throughout the vehicle. I called the GM customer service number and was put in touch with a district rep. Each time a new rattle develops, the rep tells me to take it back to the dealership. I bought a new vehicle so that I wouldn't have to waste my time running back and forth to the service dept. My car was back at the dealership today for the loudest/most annoying rattle. It started rattling again on the way home. Other than returning to the dealership on a regular basis, what can I do to make this right? Thanks!
Sorry to learn about your rattles. Speaking from experience (previous automobiles) I can understand how annoying these noises can be.
Unless you yourself know the specific cause and how to fix the symptoms, all you can do is keep taking it back to the dealership. It is a cost of time on your end, but each time you take your Regal to the dealership, they should be noting the problem. Just make certain that the service writer or manager actually starts a work order (ticket), noting the your concern(s). If the problem is not resolved at the conclusion of any visit, contact GM customer service. Each time you contact customer service, it will be noted that you called regarding your concern. Most likely, if not already, a case will be developed. Again, I know it is a cost of time on your part, but one way or another, something will get accomplished.
Thankfully I have not experienced similar symptoms. My Regal is quite solid. I have experienced problems with brake pulsation, however. I will not bore you with the details, as this is your thread.
All I can state at this point is good luck. Let us know whether or not this gets resolved.