Regal Radio Problems
Good morning, Matt. I have an issue with my 2012 Regal radio.
My VIN is 2G4GV5GV9C9155943. I have the monochrome radio (option UYE) with the 9-speaker Harman Kardon amplified speaker system (option UQA). I do not have an HK surround option, although there is some confusion as to whether I should. The marketing material specifies "Audio system feature, Harman/Kardon 336-watt, 5.1 Matrix Surround, 9-speaker system", although the window sticker does not.
My issue concerns the volume and tone contour. Neither seems to be linear or even repeatable. Sometimes the radio sounds quite impressive, but never for long. The volume is simply insufficient. I am assuming a CD is the more reliable source material in terms of volume (MP3s are subject to variation). I have the speed volume compensation set to off. I am also aware that tone control settings are different for each input source and am adjusting accordingly.
Even if I add on to this system (subwoofer and amp), the results are not consistent, as the tone contour varies with the volume setting. I am presuming this should not be the case if bass, midrange, and treble are all set to flat (zero). It's as if the radio is not calibrated correctly for the HK amplified system.
I have had the latest calibrations installed by my dealer and this had no effect.
11/20/2012 449635 ZREG----Regular Vehicle Transaction N9996 - Customer Concern Not Duplicated (CCND) - Entertainment/Radio/Navigation/USB 2,108 MI